Payment
We accept a variety of payment methods:
RMB Cash
Credit Card or ATM Card
Cards bearing the Visa, MasterCard, American Express, JCB, or China UnionPay logo are accepted.
Corporate Clients
If you are a corporate client and your company has a billing arrangement with us, you may not need to pay us directly for your visit. Please ask your HR manager for details. If your company is interested in establishing a billing arrangement, please contact us for more information.
Direct-Billing to a Network Insurer
If you are covered by health insurance from one of the companies below, we may be able to bill the insurer directly for part or all of your visit. However, there are times when your coverage cannot be verified and we may require payment up-front.
Insurance With Shanghai's most extensive network of international health insurance companies, Shanghai East International Medical Center has established numerous direct-billing agreements to allow you additional flexibility when it comes to payment. Please note that although your health insurance policy may be through one of these companies, you may still be responsible for payment of part or all of your visit. In order to take advantage of our "direct-billing" service, you will be required to produce a valid credit card and complete a credit card authorization form during your first visit. Health Insurance Caveats Many people are mistakenly under the impression that health insurance will pay for everything. However, the fact is most insurance policies have set limits on the types of medical conditions and numbers of visits that are covered. In addition, there are deductibles, co-payments, and exclusions which must be paid by the policyholder.
Most policies will also not provide coverage for dental service, maternity, or pre-existing conditions-a medical condition that you had prior to purchasing your present insurance. We strongly recommend that you read your policy document and table of benefits very carefully and speak with your HR manager and/or insurance agent if you have any questions.
Network Health Insurers
| Aetna Global Benefits |
Inpatient & outpatient |
| AIG Life Insurance Company |
Inpatient & outpatient |
| AIG Shanghai Branch |
Inpatient & outpatient (card type HSGH / IHSH) |
| Allianz Worldwide Care |
Inpatient & outpatient |
| Assistance Online |
Guarantee Letter only |
| AXA PPP Healthcare |
Inpatient & outpatient |
| BUPA International |
Inpatient & outpatient |
| Cigna International Expatriate Benefits |
Inpatient & outpatient |
| Cosmos Health |
Inpatient & outpatient |
| DKV |
Inpatient & outpatient |
| Euro-Alarm China |
Inpatient & outpatient (by Guarantee Letter) |
| Euro-Center |
Inpatient & outpatient (card type 023/024/830) |
| Europæiske Rejseforsikring (Denmark) |
Inpatient & outpatient |
| Europeiska Försâkringsaktiebolaget(Sweden) |
Inpatient & outpatient |
| GlobalHealth Asia |
Inpatient & outpatient |
| GMC Services |
Inpatient & outpatient (direct settlement card needed) |
| Goodhealth Worldwide |
Inpatient & outpatient (blue card just for inpatient) |
| HTH Worldwide |
Inpatient & outpatient (by Guarantee Letter) |
| International Health Insurance(IHI) |
Guarantee Letter only |
| Inter Mutuelles Assistance G.I.E |
Guarantee Letter only |
| InterGlobal |
Inpatient & outpatient (golden card only) |
| International Medical Group (IMG) |
Inpatient & outpatient |
| Incorporated Medical Systems (IMS) |
Inpatient & outpatient |
| International SOS |
Inpatient & outpatient (Japanese insurance and guarantee letter) |
| LAMP |
Inpatient & outpatient |
| MedAire |
Guarantee Letter only |
| Midlink Healthcare |
Inpatient & outpatient |
| Mondial Assistance |
Guarantee Letter only |
| PingAn Health Insurance |
Inpatient & outpatient |
| PingAn Global Select |
Inpatient & outpatient |
| Road China |
Guarantee Letter only |
| Royal & SunAlliance Shanghai |
Inpatient & outpatient (direct billing card only) |
| SSC |
Guarantee Letter only |
| Venbreda International |
Inpatient only |
| World Access |
Inpatient only |
| William Russell |
Inpatient only |
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