Payment

We accept a variety of payment methods:

RMB Cash

Credit Card or ATM Card
Cards bearing the Visa, MasterCard, American Express, JCB, or China UnionPay logo are accepted.

Corporate Clients
If you are a corporate client and your company has a billing arrangement with us, you may not need to pay us directly for your visit. Please ask your HR manager for details. If your company is interested in establishing a billing arrangement, please contact us for more information.

Direct-Billing to a Network Insurer
If you are covered by health insurance from one of the companies below, we may be able to bill the insurer directly for part or all of your visit. However, there are times when your coverage cannot be verified and we may require payment up-front.

 

Insurance

With Shanghai's most extensive network of international health insurance companies, Shanghai East International Medical Center has established numerous direct-billing agreements to allow you additional flexibility when it comes to payment. Please note that although your health insurance policy may be through one of these companies, you may still be responsible for payment of part or all of your visit.

In order to take advantage of our "direct-billing" service, you will be required to produce a valid credit card and complete a credit card authorization form during your first visit.

Health Insurance Caveats
Many people are mistakenly under the impression that health insurance will pay for everything. However, the fact is most insurance policies have set limits on the types of medical conditions and numbers of visits that are covered. In addition, there are deductibles, co-payments, and exclusions which must be paid by the policyholder.

Most policies will also not provide coverage for dental service, maternity, or pre-existing conditions-a medical condition that you had prior to purchasing your present insurance. We strongly recommend that you read your policy document and table of benefits very carefully and speak with your HR manager and/or insurance agent if you have any questions.

Network Health Insurers

Aetna Global Benefits Inpatient & outpatient
Atlas Expatriate Benefits Inpatient & outpatient
Allianz Worldwide Care Inpatient & outpatient
Assistance Online Guarantee Letter only
AXA Assistance Inpatient & outpatient
BUPA International Inpatient & outpatient
Chartis Insurance Inpatient & outpatient
Cigna International Expatriate Benefits Inpatient & outpatient
Cosmos Health Inpatient & outpatient
Cseth Inpatient & outpatient
DKV Inpatient & outpatient
Euro-Alarm China Guarantee Letter only
Euro-Center Inpatient & outpatient (card type 011/022/023/024/008/830/910)
Europæiske Rejseforsikring (Denmark) Inpatient & outpatient
FESCO Insurance Inpatient & outpatient
GBG Inpatient & outpatient (card type Worldwide/IntˇŻl/IntˇŻl plus)
GlobalHealth Asia Inpatient & outpatient (card type "OP" following policy NO.)
GMC Services Inpatient & outpatient (direct settlement card needed)
Goodhealth Worldwide Inpatient & outpatient (blue card just for inpatient)
HTH Worldwide Guarantee Letter only
International Health Insurance(IHI) Inpatient & outpatient
Inter Mutuelles Assistance G.I.E Guarantee Letter only
InterGlobal Inpatient & outpatient (golden card only)
Innovate Guarantee Letter only
International Medical Group (IMG) Inpatient & outpatient
Incorporated Medical Systems (IMS) Inpatient & outpatient
International SOS Guarantee Letter only (Japanese insurance)
Kang Zhong Inpatient & outpatient
LAMP Inpatient & outpatient
MedAire Guarantee Letter only
Midlink Healthcare Inpatient & outpatient
Mondial Assistance Guarantee Letter only
MSH China Inpatient & outpatient
PIBB Inpatient & outpatient
PingAn Health Insurance Inpatient & outpatient
PingAn Global Select Inpatient & outpatient
Prestige International Guarantee Letter only
Road China Guarantee Letter only
Seven Corners Inpatient & outpatient
SOS International Guarantee Letter only
SSC Guarantee Letter only
Sunshine Insurance Group Inpatient & outpatient
Travel Guard Guarantee Letter only
Vanbreda International Inpatient only
World Access Inpatient only
William Russell Inpatient & outpatient (card type ES/EG/EP ˇ°DBˇ± only for ˇ°OPˇ±)

 
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